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KDC Agro & Textile Industries

FAQ


Q.1 – What Exactly is KDC?
Ans. KDC is an eminent company engaged in trading & Exporting a wide range of products that are in high demand by our clients. KDC deal in two sectors one is Agriculture and other is Textile Sector.

Q.2 – Where is your company based in India?
Ans. Our company is based in Jodhpur Rajasthan India. Jodhpur is near to Delhi and Also Gujarat. This gives us an advantage of being able to connect directly from all the Farmers for our face to face discussion to help the industries to develop high quality productions.

Q.3 – Do you Manufacture all the products displayed on the website?
Ans. We are directly associated with Farmers and sourcing agencies in all the different field. We have a team which directly go and check the quality of the products all over the country.

Q.4 – Can you offer other products apart from your list in the website?
Ans. If you need a products is not mentions at our site, you can let us know the product details you are interested in and we will guide you if the products is worth importing from India because we believe in giving only quality products which are worth to export. So, we want our importers to be happy. We will provide guidance accordingly. Our motto is spreading the smiles across the globe.

Q.5 – What are the packaging details.
Ans. Standard packing from company or Buyers can request for the packaging We are very flexible in packaging.

Q.6 – What are your payment terms?
Ans. All payment is accepted in US dollars unless otherwise specified in the quotation sent to you.
Following are the payment options:

  • Full Advance Payment : This method is the most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send Telegraphic Transfer (TT) or Wire Transfer to our bankers under intimation to us.
  • Part Payment in Advance : For larger orders, we expect that you send 30% value in advance. Balance payment is payable before the dispatch.
  • Letter of Credit : We expect sight letter of Credit against bulk orders.


Q.7 – How can I be sure to get the products after making advance payment to you?
Ans. In this time of the internet, one can always check the authenticity of the company through various portals. We will be more than happy to assist you with any information or details which you need from our end to satisfy your concerns. We are very transparent in dealing. We mention everything clearly before dealing with the customer to reduce the communication gaps. We need buyers and we have a vision to achieve in long run. We need references from you to make our vision achievable.

Q. 8 – Please give some information on shipping mode and charges?
Ans. Normal mode of shipment are- “Sea freight” and “Air Freight”. However, we also use Courier, Post, EMS etc. upon requests from customers, it is your option to ask for process inclusive of shipping costs. The shipping charges may vary according to the size of shipment, destination and mode of dispatch. C.I.F rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.

Q. 9 – How can I get a quote/ price list/ catalogue?
Ans. Please fill the request for quotation form or Mail us your requirement. We are also Receive query on our Company WhatsApp.

Q. 10 – How long it will take for you to respond/ attend our Enquiry.
Ans. We are very prompt. We will surprise you with our speed whether it is presales, during sales or post sales. We are available 24*7 in all the chatting tools chatting and Video Tools- WhatsApp, WeChat, IMO, Hike, Viber, Skype, which are convenient to you. We are available in the number listed on the site.

Q. 11 – Do you have all the certificates?
Ans. Yes, we can share all the documents as and when required depending on the country. We would request you to check the country-specific certifications before enquiring. We will anyhow give you the information.

Q. 12 – Which are the countries to which you export your products?
Ans. We export all over the world, you name the country. We will do it but the MOH of some countries need registration before they import the material which will take time. We are open and do the tip-ups with all the customers and countries.



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